Difference between revisions of "Category:SWOE FAQ"
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== I've completed all the required steps but the quest won't complete. ==
== I've completed all the required steps but the quest won't complete. ==
Review all of the instructions carefully to ensure that you've completed all of the steps as indicated, and that any steps that require time to complete have finished - (e.g. that you've updated the right Agreement; waited for a raid to complete successfully; read the correct report after completing an action, etc.)
If you have done everything correctly, try clearing your browser cache and reloading the page.
== How can I restart the game from the beginning? ==
== How can I restart the game from the beginning? ==
Revision as of 02:24, 25 March 2014
|Sparta: War of Empires FAQ|
I've completed all the required steps but the quest won't complete.
1. Review all of the instructions carefully to ensure that you've completed all of the steps as indicated, and that any steps that require time to complete have finished - (e.g. that you've updated the right Agreement; waited for a raid to complete successfully; read the correct report after completing an action, etc.)
2. If you have done everything correctly, try clearing your browser cache and reloading the page.
How can I restart the game from the beginning?
You can't. While there are no dead ends in the game, there is also no restarting on the same account. Don't worry - even if you make some mistakes in the beginning, you can always develop your city up to a higher level and complete all of Leonidas's tasks. Be sure to follow the instructions in the order that they're given or you'll slow down your city's development by using up your resources too quickly. If this happens, just wait until you collect enough to continue.
If you register the game on a new Facebook account, you may be subject to banning or restricted game access for violation of Facebook and Plarium's multi-accounting policies.
How can I use Drachmas?
Drachmas are a premium resource that can be spent to speed up certain game actions, purchase units and premium content, and cut out the most time-consuming processes from your gameplay.
You can use Drachmas to:
You can purchase Drachmas from the bank window, or receive them for free for completing game actions, playing five days in a row, or placing in the top weekly rankings.
Can I send Drachmas to other players?
You cannot trade, exchange, or gift Drachmas to other players.
Where are my Drachmas for completing quests?
All drachmas received for completing quests are added to your account automatically when the task is complete. If you've completed the requirements from a "Build Units" bonus task, the Drachmas will be added immediately when the indicated number of units (100, 1,000, etc.) have finished construction - even if you are not currently playing or are logged out. When you log back in, you'll get a "Task Complete/Achievement Complete" message and the Drachmas will have been added to your bank balance. Drachmas for completing achievements must be accepted either via the pop-up that shows up after completion or through the achievements window. You do not have to claim the rewards from achievements right away, you can hold them in reserve until you are better able to handle them.
If after checking your purchases you are 100% sure there has been an error and the drachmas have failed to add, please contact our support team.
Can I cancel an attack/construction/upgrades?
Yes, you may cancel these actions within 50 seconds by pressing the "x" icon in the construction or tracking panel. You will recover 80% of the resources spent for any resource-based action you cancel.
When can I attack other cities?
You may begin attacking other bases as soon as you have offensive units, but you may want to wait until you are ready and take note of the following information:
Users who have been playing the game for less than 3 days may attack anyone. However, users that have been playing the game for more than 3 days may not attack a user that has been playing for less than 3 days unless the new player attacks first.
How do I modify or remove existing buildings?
Click the "Edit" button at the top of the right-hand panel. You can move and rotate all of your structures, but only decorations can be permanently deleted once they have been built. If you find yourself running out of room, you may expand your base by recruiting new friends to play or by spending drachmas. You may also use the edit function to upgrade your defenses to higher levels.
Why can't I hire a hero?
You can hire up to three heroes from your friends each day by going to the Hall of Heroes and clicking a friend's avatar. In addition to the three heroes you can create, your friends can recruit more for you by visiting your city and clicking your Hall of Heroes. Purchasing Ambrosia Vessels allows you to create up to 25 extra heroes each day (one extra per vessel). You may support up to 50 heroes simultaneously.
Why can't my friend add heroes to my army?
A player can only support 50 heroes at a given time. Also a friend can only recruit one hero for you each day. If you are at 50 heroes or they have already recruited one for you, they will not have the option to recruit another one.
What do I do if I'm being harassed by a player?
Sparta: War of Empires is a highly competitive massive multiplayer strategy game. While we ask that all players treat each other with courtesy and respect, "acts of aggression" are a fundamental part of this game, and anything allowed by the game rules is considered fair play. For example, repeated raids and sieges are not considered abusive behavior, as they're an integral part of the gameplay. Try building a large army and fighting back, joining a Coalition, or recruiting some allies to help you.
If a player becomes verbally abusive, use the "Block User" option to add the user to your blacklist. You will no longer receive messages from blocked users. If a user continues to engage in abusive or threatening behavior as outlined by the game policies on our website, report the user to Facebook and file a report with our customer support team, including as much detail as possible. If you feel credibility threatened, contact Facebook or your local law enforcement.
I don't see my Raid points reflected in the Rankings.
Raid ranking points are calculated as the difference between the resources you've seized and the resources that have been stolen from your city. If your resource balance is negative, your current raid points will read 0.
Why didn't I recover any reward from Persian Positions?
You will not necessarily receive a payout with each successful completion of a Persian Position. As you engage in Persian Positions, you are earning cumulative credit toward payouts of units or resources. The way your credit pays out is randomized between different types and numbers of units and resources. Don't get discouraged, the longer you go between payouts, the larger your eventual bonus will be!
I've purchased a new skin, but my city looks the same.
Not Implemented Yet!
Once you've purchased a new city skin to must go to the Market and click "Apply" to apply it to your city. Refresh the page to view your new city skin.
What do defensive buildings do? What is my defense bonus?
There are two kinds of defensive structures - passive and active.
Passive defensive structures include walls, gates, and improvements. All of these additions contribute to your city's total defense bonus. The amount is added directly to your active defense total to get your final defense total in a defensive battle on your city.
Active defenses are your towers. Unlike walls, towers will actively participate in defensive battles just like one of your regular units - unlike normal units, when they're damaged they can be repaired and brought back online for free by you or by friends as many times as needed. Active defenses also contribute to your overall defense bonus.
One of my galleys is missing. Where is it?
Check the "Galleys" tab at the Port and check both "Loaded Galleys" and "Galleys in Transit". If you still don't see it, change the timeframe from "Current" to "Expired". Cancel any expired trade offers to release your galleys.
I outnumbered my enemy, but still lost all my units. Why?
There are two types of unit designations: Offensive and Defensive. The designation of the units and their total offensive/defensive rating against each respective unit category is used to calculate the outcome of each battle - not the total number of units. Sending 200 Javelineer to attack 10 Mounted Peltast will result in a loss. If your base was attacked while only garrisoned by offensive units, they will most likely be unable to repel the attack as their defensive stats are too low. Generally you should use offensive units for offensive actions and defensive units for defensive actions. In addition to the number of units and their designations, the outcome of the battle is also determined by each unit's individual statistics, the player's relative city defense bonuses, allied reinforcements, and their respective upgrade levels.
I killed all enemy units, but lost the battle. Why?
When you attack a city, your battle report shows only those enemy units that you have killed, not the total number of enemy forces garrisoned at the enemy city. Launch a scout mission before deploying an attack, successful scout reports will show the exact number of units at an enemy city.
I attacked an unclaimed colony, but there were enemy units.
All new colonies which appear on the map start off as vacant and unclaimed. If a player sends defensive units to a colony as reinforcements, the colony will still be shown on the map as an unclaimed location. Remember that if it looks too good to be true - it's probably a trap. Send scout units to scout a colony before sieging it.
How do I find my user ID?
Click the "Manual" icon on the top menu bar. Your user ID is shown in the bottom-left part of the window.
Ex. uid 311 / fb11347969 / segment01.
Click on your ID to copy it to your clipboard.
I see overlapping images in Google Chrome. What should I do?
If you have problems correctly viewing the game in Google Chrome (it overlaps the top menu or you are unable to view the "Bank" menu), try the following:
If you still have any issues or concerns, please contact the Plarium Support Team.
What happens if I don't click my resource buildings?
Even if you don't click your Forges and Lumberyards, 50% of your Resource production will still continue to accumulate in your permanent storage automatically. The other 50% of your Timber and Bronze production is stored in each building's internal storage, and must be transferred to permanent storage manually. As you upgrade these buildings, both their production and their internal storage will increase.
How do I enter Full Screen mode?
You may enter full screen by clicking the full screen button located on the menu bar at the top of the screen.
How to get troops out of the Acropolis?
If you need to get your troops out of the Acropolis, either click on the Acropolis building or go to your War Council. Recall troops from either building.
How do I change my name in the game?
Your game name is connected with your Facebook name. If you wish to change your name in the game, then you need to change it with Facebook and changes are reflected in the game afterwards.
What are Coalitions?
Coalition are player organizations. They allow players to work together in defense, offense, and the claiming of Territory for Coalition ranking.
Can I move my City?
No. There is no mechanism available for move your city. Interactions between friends will never take more than one hour to complete regardless of where you are on the map. Likewise colonies and other such buildings are no more than one hour away. If you are experiencing unwanted attacks, the simplest way to deter further attacks is to upgrade your Acropolis to protect greater amounts of resources and to hide your troops in the Acropolis until you have accumulated enough to fend off the attacks.
How does the Healer work?
When you sustain troop losses in battle, a portion of those troops will be available for reviving in via the Healer in the Market. You may then use drachmas to heal the wounded troops. The cost of healing a unit is 50% of what it would cost to buy the unit outright from the Market. However, you only have a limited time to heal the troops before they are lost forever.
How to get Articles?
There are currently only four ways to get Articles.
How to expand my Coalition?
Currently expanding the coalition is primarily a task for the Hegemon. Other members may send the Hegemon resources for the upgrades up to the daily and weekly exchange limits, but it is up to the Hegemon to complete the upgrade. This means that the Hegemon must have the capacity to hold the necessary resources and of course they must then have enough resources to complete the transaction. The Hegemon may also select a trusted player and designate them to gather resources for the upgrades. The Hegemon then trades places with that player temporarily to do the upgrades when the player has enough resources accumulated.
If you have the resources, the upgrade will be completed immediately and you will be able to add 10 more players to your Coalition.
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