Category:SI FAQ

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Soldiers Inc. FAQ

I've completed all the required steps but the task won't complete.

1. Review all of the instructions carefully to ensure that you've completed all of the steps as indicated, and that any steps that require time to complete have finished - (e.g. that you've renegotiated the right Contract; waited for a raid to complete successfully; read the correct report after completing an action, etc.)

2. If you have done everything correctly, try clearing your browser cache and reloading the page.

How can I restart the game from the beginning?

You can't. While there are no dead ends in the game, there is also no restarting on the same account. Don't worry - even if you make some mistakes in the beginning, you can always develop your base up to a higher level and complete all of Mr. Black's tasks. Be sure to follow the instructions in the order that they're given or you'll slow down your base's development by using up your resources too quickly. If this happens, just wait until you collect enough to continue.

If you register the game on a new Facebook account, you may be subject to banning or restricted game access for violation of Facebook and Plarium's multi-accounting policies.

How can I use diamonds?

Diamonds are a premium resource that can be spent to speed up certain game actions, purchase units and premium content, and cut out the most time-consuming processes from your gameplay.

You can use diamonds to:

  • Instantly complete building construction, unit build queues, contract negotiations, etc.
  • Purchase contract referrals, resources and units at the Black Market.
  • Add special defensive improvements and structures to your base.

You can purchase diamonds from the bank window, or receive them for free for completing game actions, playing five days in a row, or placing in the top weekly rankings.

Can I send diamonds to other players?

You cannot trade, exchange, or gift diamonds to other players.

Where are my diamonds for completing missions?

All diamonds received for completing missions and achievements are added to your account automatically when the task is complete. If you've completed the requirements from a "Build Units" bonus task, the diamonds will be added immediately when the indicated number of units (100, 1,000, etc.) have finished construction - even if you are not currently playing or are logged out. When you log back in, you'll get a "Task Complete/Achievement Complete" message and the diamonds will have been added to your bank balance.

If after checking your purchases you are 100% sure there has been an error and the diamonds have failed to add, please contact our support team.

Can I cancel an attack/construction/negotiation/upgrade?

Yes, you may cancel these actions within 50 seconds by pressing the "x" icon in the construction or tracking panel. You will recover 80% of the resources spent for any resource-based action you cancel.

When can I attack other bases?

You may begin attacking other bases as soon as you have offensive, units, but you may want to wait until you are ready and take note of the following information:

Users registered for less than 3 days fall under low-level player protection. They can attack any player but no one can attack their base. Any new player that attacks a player who has been in-game for over 3 days will lose their protected status! If two users initiate a conflict with each other while both have been playing the game for less than 3 days, the conflict will continue regardless of the users' future relative levels or time in-game.

How do I modify or remove existing buildings?

Click the "Edit" button at the top of the right-hand panel. You can move and rotate all of your structures, but only improvements can be permanently deleted once they have been built. If you find yourself running out of room, you may expand your base by recruiting new friends to play or by spending diamonds. You may also use the edit function to upgrade your defenses to higher levels.

Why can't I hire a mercenary?

You can hire up to three mercenaries from your friends each day by going to the mercenary bar and clicking a friend's avatar. In addition to the three mercenaries you can create, your friends can recruit more for you by visiting your base and clicking your mercenary bar. Purchasing mercenary kits allows you to create up to 25 extra mercenaries each day. You may support up to 50 mercenaries simultaneously.

How do I enter Full Screen mode?

You may enter full screen by clicking the full screen button located beneath your current diamond total.

How to get troops out of the bunker?

If you need to get your troops out of the bunker, you need to access the Bunker from your base and choose to Recall troops.

How do I modify or remove existing buildings?

Click the "Edit" button in the right-hand panel. You can move all of your structures, but only Improvements can be permanently deleted once they have been constructed. Remember that you can expand your Castle if you find yourself running out of space. You can also upgrade Fortifications to higher levels.

How do I change my name in the game?

Your game name is connected with your Facebook name. If you wish to change your name in the game, then you need to change it with Facebook and changes are reflected in the game afterwards.

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